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Training

Distributor Service and Qualification Course – Asia

April 13, 2026
– April 17, 2026
Jakarta, Indonesia

Trainer: Eliezer Ceniviva

Course Overview:

This qualification course provides comprehensive service training on CAMAG instruments and the visionCATS software suite. Participants will learn installation, preventive maintenance, troubleshooting, and qualification procedures according to CAMAG standards. The focus is on the HPTLC PRO Lineup and visionCATS 4.x, with optional modules for advanced users.

Successful participants will receive a CAMAG Service Qualification Certificate (valid for 2 years).

Course Structure:

Day 1 – Introduction & software

  • Welcome and course objectives
  • Overview of product portfolio and service documentation
  • visionCATS 4.x: What’s new and best practices
  • Installation, configuration, and PRO module integration
  • Log file interpretation and troubleshooting
  • IQ/OQ refresher: Updates on qualification processes (if wished)

Day 2 – Sample Application & Development

  • Practical: Installation and setup of ATS 4
  • Preventive maintenance and diagnostics
  • Linomat 5: Setup, operation, field service
  • Troubleshooting and calibration principles
  • ADC 2 / 3: Firmware test and alignment procedures

Day 3 – Scanning and Visualization

  • TLC Scanner 4: Differences from Scanner 3, Alignment and diagnostics
  • TLC Visualizer 3: Operation, cleaning, troubleshooting
  • Practical: Firmware and diagnostics exercises
  • Scanner communication and firmware updates

Day 4 – Derivatization

  • Practical: Installation and setup of Derivatizer
  • Preventive maintenance and diagnostics

Day 5 –

  • Troubleshooting: Participant cases and discussions
  • Feedback session
  • Certificate presentation and closing remarks
Logistics & Contact

On-site Administration:

Cathy / Martina – PT Abadinusa Usahasemesta Jl. Raden Saleh Raya No.45G, Cikini, Jakarta Pusat

Cathy: +62 818 811 977 | Martina: +62 857 1464 9091

Application Contact: support@camag.com

Accommodation Recommendations
HotelAddressDistanceRate (IDR/night)
ibis Jakarta Raden Saleh (3★)Jl. Raden Saleh No.41140 m650,000–750,000
Mercure Jakarta Cikini (4★)Jl. Cikini Raya No.66400 m950,000–1,000,000
Novotel Jakarta Cikini (4★)Jl. Cikini Raya No.107–109600 m1,350,000–1,450,000

Please arrange accommodation individually. Prices may vary.

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