Distributor Service and Qualification Course – Asia
Trainer: Eliezer Ceniviva
Course Overview:
This qualification course provides comprehensive service training on CAMAG instruments and the visionCATS software suite. Participants will learn installation, preventive maintenance, troubleshooting, and qualification procedures according to CAMAG standards. The focus is on the HPTLC PRO Lineup and visionCATS 4.x, with optional modules for advanced users.
Successful participants will receive a CAMAG Service Qualification Certificate (valid for 2 years).
Course Structure:
Day 1 – Introduction & software
- Welcome and course objectives
- Overview of product portfolio and service documentation
- visionCATS 4.x: What’s new and best practices
- Installation, configuration, and PRO module integration
- Log file interpretation and troubleshooting
- IQ/OQ refresher: Updates on qualification processes (if wished)
Day 2 – Sample Application & Development
- Practical: Installation and setup of ATS 4
- Preventive maintenance and diagnostics
- Linomat 5: Setup, operation, field service
- Troubleshooting and calibration principles
- ADC 2 / 3: Firmware test and alignment procedures
Day 3 – Scanning and Visualization
- TLC Scanner 4: Differences from Scanner 3, Alignment and diagnostics
- TLC Visualizer 3: Operation, cleaning, troubleshooting
- Practical: Firmware and diagnostics exercises
- Scanner communication and firmware updates
Day 4 – Derivatization
- Practical: Installation and setup of Derivatizer
- Preventive maintenance and diagnostics
Day 5 –
- Troubleshooting: Participant cases and discussions
- Feedback session
- Certificate presentation and closing remarks
Logistics & Contact
On-site Administration:
Cathy / Martina – PT Abadinusa Usahasemesta Jl. Raden Saleh Raya No.45G, Cikini, Jakarta Pusat
Cathy: +62 818 811 977 | Martina: +62 857 1464 9091
Application Contact: support@camag.com
Accommodation Recommendations
| Hotel | Address | Distance | Rate (IDR/night) |
| ibis Jakarta Raden Saleh (3★) | Jl. Raden Saleh No.41 | 140 m | 650,000–750,000 |
| Mercure Jakarta Cikini (4★) | Jl. Cikini Raya No.66 | 400 m | 950,000–1,000,000 |
| Novotel Jakarta Cikini (4★) | Jl. Cikini Raya No.107–109 | 600 m | 1,350,000–1,450,000 |
Please arrange accommodation individually. Prices may vary.